Jason Miller

Optimizing project strategies, fostering collaborative environments, and setting clear, measurable goals to drive success. Skilled in deploying cutting-edge IT solutions that enhance efficiency, empower teams to excel, and ensure alignment with the company’s vision and goals.

• Negotiated and implemented business banking agreements, optimizing transaction efficiency and minimizing overhead costs.
• Cultivated an authentic digital brand persona by carefully crafting and managing various social media platforms.
• Spearheaded the design and development of interactive websites hosted on Cloudflare Pages and GitHub Pages, ensuring rapid load times.
• Coordinated the preparation and filing of sales tax, e-waste, and compliance reports to meet all governmental deadlines.
• Utilized Canva to develop impactful visuals, enhancing storytelling across social platforms and driving user interaction.
• Unearthed valuable insights from market research, applying findings to refine software development processes and consulting practices.

Refining development workflows, nurturing team dynamics, and setting transparent benchmarks to drive peak performance. Expert in implementing innovative solutions that streamline processes and empower teams to achieve fullest potential, ensuring alignment with organizational objectives.

• Drafted comprehensive technical documentation in Confluence, elucidating intricate concepts and procedures. Additionally, crafted presentations to disseminate information across the team, facilitating a clear understanding of infrastructure status and conceptual ideas.
• Formulated Terraform configurations and modules for AWS, optimizing infrastructure as code development and validating with LocalStack to economize costs.
• Implemented Docker and Docker Compose for running internal services such as DNS.
• Leverage AI for code and content creation, enhancing productivity and innovation.
• Orchestrated a Kubernetes cluster with Ansible, enhancing container orchestration capabilities and delivering a cloud-native infrastructure for company projects and services.
• Oversaw Linux server administration tasks, encompassing performance optimization, package management, service configuration, and system resource monitoring.
• Engaged in configuring Jenkins jobs for Python projects, meticulously setting up the steps for building a Python package, creating a Docker container, executing pytest, and performing lint checks.

Senior member of team responsible for mentoring junior colleagues. Supported and managed multi-account organization in AWS, ensuring performance, user management, and infrastructure availability for development teams and the business.

• Executed cost optimization strategies across AWS, New Relic, and Splunk Cloud, resulting in savings of $10,000+.
• Rolled out Kubernetes clusters to physical hardware using Ansible and Helm for streamlined resource deployment.
• Engineered Python and Ruby scripts utilizing libraries such as Orion SDK, Flask, and AWS SDK for automation purposes.
• Employed Terraform config files and community modules to construct AWS resources including ELB/ALB, S3, Route53, RDS, IAM, and VPC.
• Addressed vulnerabilities and misconfigurations in AWS identified by Orca Security findings.
• Finalized automation of the AlienVault SEIM and the CloneGuard IPS appliances to enhance response time to findings and mitigate the risk of network attacks.
• Utilized AWS SSM (System Manager) and AWS Patch Manager, performed custom SSM document executions, and deployed the SSM agent on Linux instances lacking accessible keys. This enabled us to patch, secure, and validate instances, thereby mitigating our security risks.
• Facilitated engineering builds on Bamboo and managed CloudFormation jobs for the security team to update the Web Application Firewall (WAF).

Automated CI/CD pipelines for .Net (C#), NodeJS, and Ruby, streamlining development workflows for multiple teams. Revamped processes from scratch or updated existing pipelines to enhance efficiency and productivity across the board.

• Instituted Puppet Enterprise infrastructure integrating per-module CI/CD pipelines and employed r10k to regulate module versions across environments. This endeavor aimed to bolster reliability and mitigate risk by ensuring deliberate and managed deployments, thus reducing unforeseen alterations.
• Innovated CI/CD pipelines for internally developed projects in Ruby, Node.js, and Java, orchestrating seamless automation for building, validating, unit testing, scrutinizing security risks, refreshing package repositories, and deploying each project.
• Remedied EFT bank files by meticulously scrutinizing internal validation data to ensure precise file generation and accurate EFT numbers, facilitating the bank's ability to rerun files for customer billing.
• Engineered Ruby scripts to execute code deployment, institute rudimentary monitoring of application states, compile omnibus packages, and validate using Vagrant.
• Liaised between various groups including IT (DBAs, System Engineers, Developers), Business, Project Management, and executive teams, articulating project issues and requirements for swift and accurate resolutions.
• Designed Terraform configurations and modules to establish AWS resources across diverse accounts for company services. Employed Terraform workspaces to segregate state files across each environment, mitigating the likelihood of complications during Terraform apply operations.
• In charge of administering, configuring, troubleshooting, and automating deployments on Linux and Windows systems, utilizing Octopus Deploy and MCollective.

Hired on a short-term contract to automate and scale the application's infrastructure within a limited budget. Delivered exceptional results, exceeding expectations and deadlines, leading Corsource to feature my work at Alma in their company newsletter.

• Flew to Portland, OR to collaborate with the Alma project team on refining deployment goals and business strategy. Met with Washington, D.C. representatives, including lawmakers, to discuss the role of educational software in school districts, gaining a deeper understanding of the company’s business objectives and strategic alliances.
• Built an automated infrastructure deployment system for Alma using Ruby, AWS APIs, and cloud-init, provisioning MongoDB, web, and PHP API servers with no manual intervention. Automated backups to S3 / Glacier and restructured from multi-AZ to single-AZ to meet cost-reduction targets.
• Regularly contributed to team meetings via Google Meet, coordinating infrastructure development and automation processes to meet business objectives. This collaboration ensured milestone adherence and progress transparency toward zero-touch environment automation.
• Reverse-engineered a complex monolithic bash script responsible for configuring application services. Collaborated with the author to refactor the script into service-specific instances, enabling distributed scaling and increasing the application’s capacity for concurrent requests by over 100%.

Maintained strict adherence to FDA and HIPAA standards, implementing 802.1x authentication on my Linux workstation to enhance network security. Improved Heartflow’s deployment model to facilitate seamless A/B rollouts without service interruption.

• Completed company-mandated HIPAA training with integrated quizzes, ensuring full compliance with regulatory requirements for handling sensitive health data in development and production environments.
• Architected an advanced A/B deployment framework by integrating SaltStack’s ZeroMQ orchestration with Python automation, intelligently utilizing grains for node isolation. This solution eradicated downtime caused by legacy concurrent update methods that previously disrupted multiple servers during rollouts.
• Took part in regular scrums to address challenges and communicate ongoing progress, ensuring clarity among the team.
• Assessed various technologies for improving the speed of algorithms generating 3D images showing heart valve defects and flow issues.

Galvanized the Infrastructure Engineering team, which was formed due to my work on optimizing and maintaining Workday application environments globally. Collaborated closely with cross-functional teams to ensure new services for compliance and regulatory automation were successfully implemented, enhancing the production environments, improving security and efficiency, and providing a strong foundation for future development and infrastructure scaling.

• Rectified performance bottlenecks in production Linux environments, which were caused by excessive network traffic and application inefficiencies. Coordinated with the NOC to prioritize issues based on their impact and urgency, devising cost-efficient solutions to resolve these bottlenecks swiftly, enhancing application stability and performance.
• Devised the infrastructure framework for the Big Data Analytics project, automating instance creation through CloudFormation and Ruby/ERB templates, and leveraging the "knife ec2" plugin from Chef to improve compatibility with the existing configuration management system.
• Employed MCollective to facilitate compliance automation by identifying configuration differences between hosts, ensuring fast and accurate compliance and security reviews. Collaborated with the security team to secure software approvals, particularly for tools included in the omnibus, enabling full infrastructure management without SSH dependency.
• Assisted in building infrastructure services like GlusterFS, incorporating remote file synchronization across offsite locations to ensure data availability and redundant backups.

Deployed critical services and implemented infrastructure solutions to support internal projects, facilitating efficient collaboration and enabling the achievement of strategic goals. My efforts drove innovation and created a robust foundation for continued project success.

• Crafted a specialized version of Gentoo Portage for reliably constructing engineering toolchains, packaged as an RPM for CentOS, benefiting all Hardware Engineering teams by improving build consistency and reducing software compilation errors.
• Reengineered XSAN to consolidate multiple RAID 1 volumes into a single RAID 10 volume, optimizing storage capacity and redundancy, providing necessary storage for Akamai logs.
• Expanded LDAP functionality by adding NFS automount paths for NetApp shares, supporting development groups with secure storage solutions for CAD and simulation workloads.
• Supported a large engineering team, troubleshooting issues related to CAD and simulation apps, toolchain problems, system performance, automounting services, and Puppet code defects.

Joined the Netflix Corporate IT and Qwikster System Engineering team, where I helped build the DVD infrastructure and automated new servers, streamlining scalability and handling high traffic demands.

• Handled a high volume of ServiceNow tickets, supporting a corporate IT environment with 2,000+ physical servers, diagnosing technical problems, and automating fixes through Puppet scripts.
• Launched instances within Cloud Stack/Cloud.com and configured DNS through Bluecat IPAM appliances, contributing to a private cloud infrastructure that supported over 10,000 instances.
• Provisioned both bare metal and Cloud Stack environments, leveraging Kickstart for bare metal setups and Box grinder for Cloud Stack image creation.
• Responsible for migrating Jenkins build infrastructure, ensuring seamless transitions and maintaining DVD division builds without disruption.

Collaborated with numerous companies to assist in integrating the company’s product into their environments. Additionally, responsible for configuring demonstration environments at Cisco, taking on various responsibilities in a fast-paced startup environment.

• Assembled iRules and A10 scripts for load balancer configurations, writing comprehensive implementation guides, reducing customer setup times.
• Engineered templates within VMWare ESX (vSphere) to deploy virtual machines or used Kickstart through VMWare, enabling seamless server builds and iControl application deployments.
• Formulated iCtech as a solution to take system snapshots during performance degradation, incorporating plugin support for extensible diagnostics.
• Fashioned Perl scripts for network device backups, web page monitoring, and system health checks, ensuring uninterrupted support and enabling security audits via Nipper.